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Boston Center for Adult Education (BCAE)

The Boston Center for Adult Education [www.bcae.org] is a non-profit adult education center that seeks to provide educational opportunities for more than 30,000 adult students that foster personal and professional development.

Challenge

As a non-profit organization, the BCAE has an inexperienced technical support staff plagued by high-turnover. This resulted in oscillating levels of stability for BCAE’s technical infrastructure.

Solution

The BCAE has relied upon MicroTech for over two and one-half years to support the network administration functions of the organization. These functions include primary and secondary back-up processes, asset management, and hardware and software consultation services.